Vision for UHR Delivery
The vision for the University Human Resources Service Delivery model is to enhance Iowa State University’s Human Resources operations by building upon our culture of service, fostering increased collaboration, and ultimately advancing ISU’s core missions. Knowledgeable specialists work in teams to provide critical HR services to their dedicated campus unit(s).
Expert supervisors manage these teams and ensure access to regular, consistent training and updated technology and systems (e.g., Workday), and cultivate a collaborative team-based approach to providing consistent, high-quality, customer-focused Human Resources services.
Goals for UHR Delivery at Iowa State
Iowa State University is fortunate to have exceptional staff, faculty and administrators. We are also a lean institution; our staff and faculty work hard every day to advance excellence across our missions in the most efficient, effective ways possible. To support their efforts, it is critical that employees have the proper tools, technology, training and direction to be successful.
The goals of the service delivery model are to:
• Improve the staff and faculty experience
• Better support the missions of ISU and our units
• Enhance our culture of service